




Frequently Asked Questions
Our Ethical Certifications

*Packaging and Liners - 100% Compostable EN1342 certified
Why are Mama Bamboo nappies the 'Best'?

-
Soft Breathable bamboo viscose - softer-than-cotton, temperature regulating like silk and moisture wicking, keeping skin healthy, cool and dry. No material is kinder to your baby's skin.
-
Plant based breathable liner - Protecting your baby from nappy rash by letting air flow naturally. Made from corn starch instead of oil based plastic. 100% compostable.
-
Super absorbent core - chlorine free super soft core locks moisture away, keeping your baby's skin dry for up to 12 hours day and night. Free of alcohol, phthalates, lotions and fragrances
-
Leak free elasticated panels - Gently ruched leakage guards on leg cuffs and back panels protect from wetness whilst giving your baby room to move and grow comfortably
-
Wetness indicator - easy visual guide on all nappies and nappy pant sizes helping you to monitor your baby's wetness
Are they as good as standard plastic nappies?

They are better, much better.
Our nappies more breathable, softer and healthier for your babies' skin than standard plastic nappies. Within days you will see any hints of nappy rash improve and clear up.
Unlike heat-holding plastic nappies, our nappies are temperature regulating like silk. Your babies' botty will be dry and comfortable whatever the weather.
They are also highly absorbent and prevent leaks. Bamboo is naturally highly absorbent and our high performing soft pulp core soaks up any moisture within seconds.
Our nappies have won several prestigious awards, including Mother&Baby, Made for Mums, and Organic Baby Awards, with all testers commenting on their high absorbency and their miraculous ability to reduce nappy rash.
Which size will fit my baby?

The size of nappy you need is dependent on the weight of your baby. This table shows the estimated weight range for each nappy size. Please note: this will vary from child to child and is a guide only.
How many nappies will I need?
6 packs of our nappies will last approximately 4 weeks in any size.
You may find you need less frequent deliveries of the nappy pants as your child begins to potty train.
How many nappies / nappy pants are in each pack?
- Size 0 Nappies – 30 nappies
- Size 1 Nappies – 35 nappies
- Size 2 Nappies - 30 nappies
- Size 3 Nappies - 28 nappies
- Size 4 Nappies - 26 nappies
- Size 5 Nappies - 24 nappies
- Size 4 Nappy Pants – 22 pants
- Size 5 Nappy Pants – 20 pants
- Size 6 Nappy Pants – 18 pants
- Size 7 nappy pants – 18 pants
What are your nappies made from?

Our nappies are hypoallergenic and naturally antibacterial.
• 100% non-woven bamboo viscose
• 100% compostable blown film liners
• 100% Chlorine-free sustainably sourced compostable fluff pulp core
• High grade Super Absorbent Polymers
• PP/Elastane ruched legs and Spandex back panels
• PP and PE fasteners and tabs
Our nappy packaging is made from renewable resources and is certified as 100% compostable to EN 13432 standards.
Why should I subscribe?

Our no-commitment, no-hassle subscription allows you to benefit from 10-20% every order.
Delivered directly to your door, as often as you choose. You can manage your subscription online and stay in complete control.
You can change sizes, frequency, products and quantities, as and when you choose. Or cancel completely without any penalties or questions.
You will also benefit from regular free gift rewards as a loyal subscriber.
How does the subscription option work?

You can subscribe to any of our nappies, pants, wipes or bath time range products.
Our subscription is a hassle-free way to have products delivered directly to your door with the added bonus of benefitting from a 10% to 20% discount on every order.
We have designed our subscription to be as flexible as possible so you can change size of nappy, swap or add products, change the frequency of your orders, delay or bring forward an order or cancel the subscription whenever you need to.
Can I order wipes on subscription?
Yes, you can.
You can add wipes to an existing nappies or bundle subscription or simply create an independent subscription for wipes alone.
It is also possible to buy wipes as a one-off purchase.
I want a subscription, but my baby isn't due yet.
Once you place your first subscription order with us, we will process and send your first box within 3-5 days. This means you'll have everything ready just in case your baby makes an earlier appearance than planned!
You can then set the next delivery date for after the baby's due date.
In your first order confirmation email, you will receive a link inviting you to open your account. Please pop online and set yourself a password. This will allow you to access the online easy-to-manage Subscription Page.
Here you can simply click on 'Update next Shipment date' and choose the most appropriate date based on your baby’s due date.
Easy. You have complete control to manage your subscription to suit your baby’s changing needs.
Can I cancel if I want to?

Yes, you are free to cancel your subscription anytime you want to before an order is processed.
Cancellation can be processed online through the customer subscription page and we won't penalise you at all.
Simply select the subscription product you'd like to cancel and click "Cancel Subscription".
That's it - easy peesy.
What packaging do you use for your nappies?
We are very proud to be using 100% compostable blown film for our nappy packaging.
Our packaging complies with: International Standard ISO16929, ISO 14855 European Standard EN13432, certified by Din Certco, Germany USA Standard ASTM D6400, certified by Biodegradable Products Institute (BPI), USA Australian Standard AS 4736, certified by Australian Bioplastics Association (ABA), Australia Japanese “GreenPla” Standard, certified by Japan Bioplastics Association (JBPA), Japan Chinese Environmental Labelling, certified by China Environmental United Certification Center, China
What packaging do you use for your gifts and clothing products?
Our wooden weaning sets, textiles and accessories are all packaged in recycalable cardboard.
How quickly can you guarantee delivery?
• All products are sent with tracking enabled via established UK couriers (Evri, Yodel, Royal Mail, Fedex or DPD). We aim to deliver all orders within 3-5 days.
• You may choose to use our Express Shipping option for an additional cost. - Express Shipping
• Please see our Shipping & Returns page for full details.
• International Shipping
• Unless explicitly stated otherwise, all international and offshore UK deliveries will incur additional shipping charges. These will be calculated based on weight of ordered products and best available rates.
• International shipping may also incur additional VAT and Duty charges. These vary from country to country, and we recommend you check before purchase
Can I return them if I change my mind?
We will accept any unopened, undamaged goods for a full refund or store credit within 21 days of purchase. Unfortunately, we cannot accept returns of opened packs or products from the babycare range due to hygiene reasons.
All we ask is that you pay the return shipping cost.
Ready to choose what's best for Your Baby and the Planet?
You may also like....
-
Bamboo Monthly Subscription Bundle
Regular price From £59.99 GBPRegular priceUnit price per£67.99 GBPSale price From £59.99 GBPReceive 20% OFF and FREE shipping with our premium monthly...SHOP NOWSale -
Bamboo Eco Nappies
Regular price From £8.99 GBPRegular priceUnit price per£39.96 GBPSale price From £8.99 GBPAward-winning eco-designed using sustainable bamboo viscose, corn starch, and chlorine-free...SHOP NOWSale -
Bamboo Eco Pull-Up Nappy Pants
Regular price From £7.97 GBPRegular priceUnit price per£38.00 GBPSale price From £7.97 GBPDesigned for your adventurous toddler, using the same sustainable bamboo...SHOP NOWSale -
Bamboo Baby Wipes
Regular price From £6.75 GBPRegular priceUnit price per£45.00 GBPSale price From £6.75 GBPMade from 100% compostable bamboo viscose 99.4% purified water, soothing aloe...SHOP NOWSale